Archive for April 2019
AI and Tax Season – Why AI and Data Does Not Solve Every Problem & Why Systems and Good Architecture Matter More
A few weeks back, I had the opportunity to visit a tax department for one of the world’s leading global economies. My colleague Alexander Fred-Ojala and I were there to discuss how artificial intelligence and data technologies might fit into their strategic plans. Data X-Lab director Alexander Fred Ojala explaining how AI and Data models…
Read MoreA Human and AI hybrid approach for complex AI-based Conversational Commerce
Recently, I had the opportunity to visit Manila to tour a new AI and Data firm called AI-Pros. As you may know, the Philippines has a $27B Business Process Outsourcing industry which includes 900K call center agents. Over the past two decades, it has become a major growth driver for the Philippine economy. On this…
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